Managing a Consumer Lending Business by David Lawrence & Arlene Solomon

Author:David Lawrence & Arlene Solomon [Lawrence, David]
Language: eng
Format: mobi
Publisher: Solomon Lawrence Partners
Published: 2012-03-11T16:00:00+00:00

The best calling hours, or “Prime Time,” are generally considered to be weekends and after 6 PM on weekdays. This obviously puts tough demands on recruiting and on front-line leadership, but many large lenders now have 70 percent of their paid collector hours during Prime Time. The benefits of converting your operations to Prime Time calling must be balanced with the need to attract and retain quality collectors. This is not a trivial leadership issue.

“It says, ‘Please disregard this reminder if your check is in the mail.’”

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.